Pickup Chat
Any agent can pick up an incoming chat in the panel, resulting in reducing the delays
in customer handling.
Global Search
Global Search allows agents to manually search customer contacts from a list of thousands of
contacts.
Open & Close Chat Filters
The open & close chat feature organizes chat interactions for efficient management by
distinguishing between current and past queries.
User Profile
A user profile summarizes company information in one place, allowing contacts to get it
whenever needed.
Multi-Language
Users can get customized panels tailored to their needs with unlimited features and
integrations in any language they want.
Auto Assign
Auto assign automates chat allocation efficiently, reducing delays in customer handling and
resulting in better customer satisfaction.
Labels
Organize your chat by adding multiple labels for VIP clients across different regions.
Retargeting Campaigns
Segregate your audience smartly and Re-Broadcast for higher conversions and to boost your
ROI!
Connect APIS
Easily connect with Shopify, Hubspot, Salesforce, WooCommerce, Zapier , Payment Portals, CRMs
& more